DETwo decades of change, trust – and always a team of genuine innovators
When we wrote our first line of code almost 20 years ago, there was no name for what we were. Nobody used the term “start-up” back then – we were simply a small team of idealists who were convinced that the insurance world deserved better tools to process claims faster, more fairly and more humanely.
We compensated for what we lacked with courage. We learned what we didn't yet know by working closely with those we worked for: our customers. Together with them, we experienced every market change, every new regulation, every technological wave. And every time, we stood side by side – not as a supplier, but as a partner.
A lot has happened over the years. Initial pilot projects became standards. A dozen enthusiasts grew to 100 people who now all have one thing in common: they think about damage. They understand damage. And they live for solutions that work in reality, not just on paper.
We have seen stacks of files turn into streams of data. Silos turn into networks. Expectations rise, processes accelerate and technologies multiply. But one thing has remained constant: our commitment to mastering the complexity of claims management – and supporting our customers when it matters most.
Today, we are a medium-sized company. Solid, experienced, reliable. But in our hearts, we still carry the restless curiosity of those early days. We listen, we question, we create. And we firmly believe that the future of claims management can only be shaped together – with people you can rely on.
We are not just technology providers. We are partners to an industry in transition. For 20 years – and for everything that lies ahead!
3C Connecting the Claims Community
Today, we support more than 30 insurers in Germany and Switzerland in optimising their claims management. We ensure seamless processes, analyse claims data in real time and leverage untapped efficiencies. All this happens with complete transparency from FNOL to payout.
E-2-E process
FNOL
Fraud prevention & recourse identification
Triage and automated next best action definition
Dispatching of damage service providers
quality assurance
Automation of claims processing
Added value along the entire value chain
Replacing costly process steps
For over 20 years, we have been combining in-depth industry knowledge in claims management with state-of-the-art technology. This combination of experienced experts, a powerful platform and a broad, long-standing customer base makes us the ideal partner for insurance companies that want to make their processes more efficient, faster and more customer-oriented.
We are no longer a start-up, but a mature technology company with substance, stability and innovative strength. It is precisely this combination that enables us to deliver solutions that are convincing today and will stand the test of time tomorrow.
CCO Philipp Kupka
