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Our digital claims management

The insurance industry is undergoing fundamental change as a result of digital claims management and automation. These developments enable companies to operate more competitively and mitigate the shortage of skilled workers.

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FNOL

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Fraud prevention & recourse identification

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Triage and automated next best action definition

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Dispatching of damage service providers

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quality assurance

Our key performance indicators

55%

Reduction in manual tasks

30%

Damages will be settled within 24 hours

15%

Increase in fictitious billing

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CREATING A FOUNDATION TODAY FOR TOMORROW'S CHALLENGES

  • Automate the entire administrative process and reduce manual steps to a minimum.
  • AI-supported checks and rule-based control ensure accurate and error-free claims settlement.
  • Shorter processing times for significantly higher customer satisfaction.

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MULTIFUNCTIONAL AND FOR A HOLISTIC DAMAGE STRATEGY

  • Whether 1,000 or 100,000 cases – the solution grows with your business
  • Less manual work, lower process costs, greater efficiency
  • Adaptable for motor vehicle and property damage

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NO EXPERIMENTS – RELIABILITY AT THE MOMENT OF TRUTH

  • Standardised processes minimise risks and ensure compliance.
  • Structured data for analysis, reporting and strategic decisions.
  • GDPR-compliant processing and complete documentation for audits

Advantages and
success factors

Automated next best action decision

Targeted relief for the administrator

Focus on the policyholder and claims management

Your contact persons

Foto Dirk Weingärtner
DIRK WEINGÄRTNER
Senior Sales Manager
+49 151 20667933
dirk.weingaertner@3c-d.de

Foto Rainer Stürmer
RAINER STÜRMER
Senior Sales Manager
+49 175 4359134
rainer.stuermer@3c-d.de