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Our recourse detection

RiskShield's automated recourse detection offers an innovative solution for optimising claims management. It enables comprehensive and automated claims review, increases efficiency and reduces costs. Its flexible integration and versatile application options make it a valuable tool for insurance companies.

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FNOL

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Fraud prevention & recourse identification

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Triage and automated next best action definition

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Dispatching of damage service providers

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Quality assurance

Our key performance indicators

13%

higher recourse proceedings

350%

ROI in relation to the cost of the solution

15%

average recourse rate

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AREAS OF APPLICATION AND EXAMPLES

  • Motor vehicle liability: Examples include hit-and-run accidents, drunk driving and damage caused by third parties
  • Motor vehicle comprehensive insurance: damage caused by external events such as fires
  • Household contents: damage caused by neighbours or faulty appliances
  • Residential buildings: damage caused by third parties, e.g. walls damaged by vehicles
  • Personal liability: Damage caused by physical altercations or other personal liability incidents

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CORE ELEMENTS

  • Expertise: RiskShield makes expert knowledge available for claims processing
  • Real time: Automatic re-evaluation of all data with every trigger
  • Performance: Clear feedback and optimised processing

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TECHNOLOGICAL BASIS

  • Hybrid Decision Engine – Rules and AI combined
  • One interface for all sectors
  • Relevant data: even with the damage description as the only data point, we can leverage relevant potential through text mining methods

Advantages and
success factors

Complete review of all claims – including retroactively

Centrally pooled expert knowledge for your recourse strategy

Active deadline monitoring to secure refund claims

Your contact persons

Foto Dirk Weingärtner
DIRK WEINGÄRTNER
Senior Sales Manager
+49 151 20667933
dirk.weingaertner@3c-d.de

Foto Rainer Stürmer
RAINER STÜRMER
Senior Sales Manager
+49 175 4359134
rainer.stuermer@3c-d.de