DE
Our renovation and tradesmen process
Including the automation, digitisation and optimisation of claims management processes.
Contact
FNOL
Fraud prevention & recourse identification
Triage and automated next best action definition
Dispatching of damage service providers
Quality assurance
Our key performance indicators
45%
less manual work for the clerk
25%
lower average damage costs
18
restoration specialists operating throughout Germany available immediately
ADVANTAGES FOR INSURERS
- Automatic selection of the appropriate renovator
- Transparent claims processing with status updates
- One interface for all major and regional renovators
- Time and resource savings through the elimination of manual processes
ADVANTAGES FOR RENOVATORS/CRAFTSMEN
- Optimised process without manual effort
- Automatic checking of cost estimates and invoices
- Prompt and correct payment for services
- Higher profitability per order
BENEFITS FOR POLICYHOLDERS
- Transparency and status updates via email/text message
- Fast, structured claims processing as the key to customer loyalty
- Adaptation to modern expectations (Amazon effect)
Advantages and
success factors
Since 2012, we have processed over 75,000 property damage claims annually.
Power BI dashboards enable real-time analysis of processes – even during cumulative periods.
Continuous further development, such as the integration of local craft businesses or a link to the regulatory process
Your contact persons
DIRK WEINGÄRTNER
Senior Sales Manager
+49 151 20667933
dirk.weingaertner@3c-d.de
RAINER STÜRMER
Senior Sales Manager
+49 175 4359134
rainer.stuermer@3c-d.de